An GIO-US VPC (Remote VPN) connection connects your computer to our cloud service. GIO-US VPC supports SSL VPN connections. Data transferred between your computer and our cloud routes over an encrypted VPN connection to help maintain the confidentiality and integrity of data in transit.
GIO-US VPC is designed to provide a simple, easy and secure user experience. It is not designed for complex network tasks or large scale IT environments. We have an another network services for those requirements. Please contact out help desk for more details.
Q: What application can I use to connect to GIO-US VPC?
A:
New: Any OpenVPN compatible client can be used connect GIO-US VPC via SSL VPN like OpenVPN Connect.
Legacy: Any OpenConnect compatible client can be used to connect GIO-US VPC via SSL VPN like CISCO AnyConnect.
Q: What is the approximate maximum throughput of a Remote VPN connection?
A. VPN Throughput may vary depending on the customer device, internet circuits and latency.
New: It is approximately Up to 268 Mbits/sec (RTT=1ms) though SSL VPN tunnel.
Legacy: It is approximately Up to 440 Mbits/sec (RTT=37ms) though SSL VPN tunnel.
Q: Is tunnel routing mode a split mode ? or non-split mode?
A: split tunneling mode
Q: What is a maximum number of concurrent connection of remote VPN?
A: 253 concurrent connection by default.
Q: Can I specify DNS server?
A: Yes, it is able to specify 2 name servers. Please follow this steps for Windows client setup guide > Additional configuration > Specify DNS
Q: What port should be opened on customer gateway device?
A:
New: 1194/UDP
Legacy: 443/TCP and 443/UDP (optional).
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