Dear Valued Customer,
We would like to notify that following Emergency Maintenance has completed with no impact.
This is due to the Datacenter's upstream power conversion equipment is failing to work properly and emergency de-energize of the circuit and repair is required to avoid major outage to our service.
Date Start: 5/13/2022
Time Start: 07:00 (PT/Local)
Date End: 5/13/2022
Time End: 19:00 (PT/Local) >> 16:30 complete confirmed.
Effected Services: ALL LA4 Region Service (E series, VW series, D series, Colocations)
If your colocation equipment is protected by HA(Redundant) or Dual Power (Dual PSU), you will have minor service outage. Otherwise, please prepare for the service interruption. IIJ America's tech will be standing by onsite during this maintenance. Please contact us though IIJ America help desk if you need assistance.