General

Help Center Web Console (Ticket Management)

• Ticket Operation at Help Center
• User Guideline for Zendesk Help Center

Contact Information

• Support contact
• Sales Contact

Maintenance and Outage Information [GIO-US]

• Announcement of VMware Products change in IIJA GIO Services
• Periodic Maintenance Information (Every Thursday 17:00-19:00)
• VMware Advisory Important VMSA-2025-0005
• VMSA-2025-0004 Critical 9.3
• 02/26/2025 NY Internet Gateway Scheduled Maintenance - Completed
• 2025/02/10-15: NY/LA - VW Series Patch Maintenance

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Useful Links

• Exchange Email Service

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