General

Help Center Web Console (Ticket Management)

• Ticket Operation at Help Center
• User Guideline for Zendesk Help Center

Contact Information

• Support contact
• Sales Contact

Maintenance and Outage Information [GIO-US]

• Announcement of VMware Products change in IIJA GIO Services
• Periodic Maintenance Information (Every Thursday 17:00-19:00)
• VMSA-2026-0006 Security Maintenance Notice
• Scheduled Network Maintenance 7/1
• Scheduled Network Maintenance 6/29
• [Completed] Scheduled Network Maintenance 6/10

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• Exchange Email Service

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