General

Help Center Web Console (Ticket Management)

• Ticket Operation at Help Center
• User Guideline for Zendesk Help Center

Contact Information

• Support contact
• Sales Contact

Maintenance and Outage Information [GIO-US]

• Announcement of VMware Products change in IIJA GIO Services
• Periodic Maintenance Information (Every Thursday 17:00-19:00)
• Scheduled Network Maintenance 7/1
• Scheduled Network Maintenance 6/29
• [Completed] Scheduled Network Maintenance 6/10
• [Completed] Scheduled maintenance notice (5/22 and 5/29)

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Useful Links

• Exchange Email Service

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