[Resolved] 2025.06.12 Service GO (Chef.iij.us) Authentication Issue

Dear Valued Customer,

The issue affecting the authentication system for Service GO has been resolved.

Impact window: 11:00 AM – 11:50 PM PDT
During this time, users were unable to access the service.

Normal functionality has been restored, and Service GO is now fully operational.
We apologize for the inconvenience and appreciate your understanding.

Please let us know if you experience any further issues.

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Subject: 2025.06.12 Service Outage Notification – Service GO (Chef)

Dear Valued Customer,

Due to an issue with the authentication system for Service GO (Chef), the service is currently unavailable.

Our technical team is actively investigating the root cause and working to restore normal operations as quickly as possible.

We will provide updates as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

Best regards,

IIJ America inc.