Dear Valued Customer,
Please accept our sincerest apologizes for the inconvenience and loss of service you may have experienced due to the following incident.
Date: 11/14/2017
Time: 17:46 - 18:47 (ET)
Time: 18:02 - 18:06 (ET)
Time: 18:17 - 18:20 (ET)
Time: 18:25 - 18:33 (ET)
Total: 16 min
Effected Services: IIJ GIO US NY
Root Cause: Network equipment outage.
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